CUSTOMER CARE & SUPPORT

DYSKINESIAA is a small Paris atelier.
When you reach out, you are not redirected to an automated system or an outsourced team 
you speak directly to the person who shapes your piece.

We accompany you at every step :

Before your purchase
We help you choose a piece, understand the materials, visualize how it will be worn, and guide you through sizing if needed, whether your fingers or wrists are standard or non-standard.
You don’t have to guess. We are here to advise.

During production
Each piece is created individually, at its own pace.
If you need reassurance, updates, or simply want to understand the craft behind it, we respond.

After receiving your piece
If your piece needs a slight adjustment, if you want to refresh the silver, if it evolves in a way that you weren’t expecting  we assist you.
When possible, we repair, adjust, polish or refresh.
We do not leave you alone with your object.

Studio appointments in Paris
If you prefer to see the pieces physically, or want a more personal exchange, studio visits are available upon request.

This is the core of our project :
a human relationship between the atelier and the person who chooses the piece.
We take responsibility for what we create and for how it lives with you.