Privacy Policy

Company Information


Lyaz Studio – DYSKINESIAA is a sole proprietorship registered in France under SIREN number 929 636 389 and SIRET number 929 636 389 00017.
Registered address: 25 rue Lénine, 94200 Ivry-sur-Seine, France.
Contact: contact@dyskinesiaa.com

This Privacy Policy explains how DYSKINESIAA by Lyaz Studio (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit our website or make a purchase. We are committed to protecting your privacy and handling your personal data in a transparent and lawful manner, in compliance with the EU General Data Protection Regulation (GDPR) and applicable privacy laws.

1. Information We Collect

When you purchase something from our store, as part of the buying process we collect personal information you provide, such as your name, billing and shipping address, email address, phone number, and payment details. This information is necessary to process your transaction and deliver products to you. If you create an account, we also collect your login credentials and any information you choose to store in your account profile.

Additionally, when you browse our site, we automatically receive certain information about your device and usage of the site. This may include your IP address, browser type, device identifiers, approximate location, and browsing behavior (such as pages viewed, time spent, and referring page). We collect this “device and usage information” using technologies like cookies, log files, and analytics tools. For example, cookies are small data files placed on your device; they enable site functionality (like keeping items in your cart) and help us understand how you interact with our website. We also use third-party analytics services (such as Google Analytics) that deploy cookies or similar technologies to collect aggregate information about site traffic. We use Google Analytics to help us learn about who visits our site and what pages are being viewed. This information is generally collected in an anonymized or aggregated form (we do not use it to directly identify you), and it helps us improve our website and marketing efforts. (You can learn more about how Google Analytics works and how to opt out on Google’s own support pages.)

If you sign up for our newsletter or marketing communications, we will collect your email address and any other information you provide for that purpose. We will only send you marketing emails with your consent, and you can opt-out at any time.

2. How We Use Your Personal Information

We use the personal information we collect for the following purposes:

  • To fulfill orders and provide services: We process your personal data to handle transactions and orders – for example, to process payments, verify payment information, arrange shipping, and provide order confirmations and invoices. Without this information, we cannot execute your purchase contract.

  • To communicate with you: We may use your contact information (email or phone) to send you updates about your order, respond to your inquiries, and provide customer support. With your permission, we may also send you newsletters or promotional offers about our new products and updates. You can withdraw consent for marketing communications at any time.

  • To improve and personalize our services: Data about how you use our site (e.g. browsing information and analytics) helps us optimize our website design, troubleshoot technical issues, and understand customer preferences. This enables us to improve user experience and the quality of our products and services. We may also use analytics to assess the success of our marketing or advertising campaigns.

  • To prevent fraud and ensure security: We may use certain information (such as IP address and payment information) to screen for potential fraud or security issues. This is part of our effort to protect our customers and our business from fraud, abuse, or other illegal activities.

  • To comply with legal obligations: We may need to retain and use your information to satisfy applicable laws or regulations (for example, tax and accounting requirements for transactions), or to respond to lawful requests by public authorities.

We will not use your personal data for purposes other than those above without informing you and obtaining your consent if required.

3. Disclosure of Your Information to Third Parties

We value your privacy and do not sell your personal information to third parties. However, we do share your data with certain trusted third parties to help us provide our services to you, as described below:

  • Service Providers: We share necessary personal information with third-party service providers who assist us in operating our store and servicing you. For example, we use Shopify Inc. to host our online store. Your data (including your order information and personal details) is stored through Shopify’s data storage, databases, and the general Shopify application on secure servers behind a firewall. If you choose a direct payment gateway to complete your purchase (for instance, paying by credit card on our site), then Shopify will process and store your credit card data. Shopify is PCI-DSS compliant, meaning it adheres to high security standards for handling payment information. Your credit card data is encrypted and stored only as long as necessary to complete your purchase; after the transaction is finalized, your payment information is deleted or anonymized. (For more details, you can refer to Shopify’s Privacy Policy and Terms of Service.) We also share data with other providers such as shipping companies (to deliver your order), email service platforms (to send order confirmations or newsletters), and payment processors (like PayPal or credit card companies) as needed to process transactions. These third-party providers have access to personal information only to perform specific services for us, and they are contractually obligated to protect your information and use it only for those purposes.

  • Analytics and Advertising Partners: As mentioned, we use Google Analytics and possibly other analytics tools to understand site traffic. These tools may process certain device and usage data (e.g., IP address, browsing data) for analytics on our behalf. We ensure that such partners process data in compliance with privacy laws (for example, by IP anonymization in Google Analytics if applicable). We may also use advertising or social media partners to help deliver personalized ads or integrate with social features, but we will obtain consent for cookies or tracking as required.

  • Legal and Compliance: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., law enforcement or tax authorities). We may also disclose information if you violate our Terms of Service, in order to enforce our rights or protect the rights, property, or safety of our users or others.

Importantly, certain third-party providers (such as payment gateways, analytics services, or mailing providers) may be located in or have facilities in a different country than yours or ours. Therefore, your information might be transferred to and processed in jurisdictions outside of France (for example, the United States or Canada). Whenever we transfer personal data out of the European Economic Area (EEA), we will ensure appropriate safeguards are in place to protect it, such as relying on Shopify’s participation in frameworks or standard contractual clauses as needed.

We recommend that you review the privacy policies of any significant third-party services we use (for instance, payment processors or analytics providers) so you can understand how they handle your data. For example, if you pay via PayPal or another provider, your transaction data is handled according to that provider’s privacy policy. If you have questions about third-party data handling, you can contact us for more information.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to provide and improve our services, as described in Section 1. When you first visit our site, you will be presented with a cookie consent banner or notice (if required by law) that allows you to manage your cookie preferences. You can choose to disable non-essential cookies; however, please note that certain cookies are necessary for the site’s core functionality (such as adding items to your cart or remembering your language preferences).

The types of cookies we use include:

  • Essential cookies: These are required for the operation of our website (e.g., to maintain your session and shopping cart). They enable core functionality and cannot be switched off, as the site would not work properly without them.

  • Analytics cookies: These cookies collect information about how visitors use our site, which pages are popular, and how users navigate, allowing us to improve site performance. For example, _ga or similar cookies may be set by Google Analytics to gather anonymous statistics. We use analytics cookies only with your consent where required, and you can opt out of Google Analytics as noted above.

  • Functionality cookies: These remember your choices (such as your region or language) and provide enhanced features to personalize your experience.

  • Advertising cookies: We currently do not run third-party advertising on our site that profiles you; if this changes, we will update our policy and obtain proper consent.

You have the option to accept or reject non-essential cookies. Most web browsers also allow you to control cookies through their settings (for instance, you can disable cookies or delete them). For more information on how to manage cookies, you can visit AllAboutCookies.org. Please note that if you disable cookies, some features of our site may not function as intended.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements. For example, we will keep your order information for a reasonable period as required by French commercial and tax law (generally 5-10 years for transaction records). If you have created an account with us, we will retain your account information until you delete the account or request deletion, or after a period of inactivity. We retain email newsletter subscription data until you unsubscribe or the email address becomes invalid. Device and usage data used for analytics is retained as per our analytics provider’s policies (Google Analytics data is typically retained for 14 months or as configured). When we no longer need personal data, we will securely delete or anonymize it.

6. Security of Your Data

We take reasonable precautions and follow industry best practices to protect your personal information from unauthorized access, alteration, disclosure, or destruction. The store and its databases are hosted on secure servers with firewall protection. Any sensitive payment information (such as credit card numbers) is encrypted using Secure Socket Layer (SSL) technology during transmission and stored with strong encryption (such as AES-256) when managed by our payment processors. We adhere to PCI-DSS standards for handling payment card data and implement additional generally accepted security measures in the e-commerce industry.

However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials (if you register an account with us). If you believe your interaction with us is no longer secure (for example, if you suspect your account has been compromised), please contact us immediately.

7. Your Rights Under GDPR (and applicable laws)

If you are located in the European Union, United Kingdom, or another jurisdiction with similar data protection laws, you have certain rights regarding your personal data. We are committed to facilitating the exercise of these rights. Your principal rights are:

  • Right of Access: You have the right to request confirmation of whether we are processing your personal data, and to receive a copy of the personal data we hold about you. This allows you to check what information we have and to verify that we are processing it lawfully.

  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data that we hold about you.

  • Right to Erasure: You have the right to request the deletion of your personal data in certain circumstances (commonly known as the "right to be forgotten"). For example, you can request erasure if the data is no longer necessary for the purposes it was collected, or if you withdraw consent and we have no other legal basis to continue processin. Please note that we may not be able to delete information that we are required to keep by law (e.g., records of a purchase for tax compliance), but we will inform you if that is the case.

  • Right to Restrict Processing: You have the right to ask us to suspend the processing of your personal data in certain scenarios – for instance, if you contest the accuracy of the data, or if you want us to preserve data while you establish, exercise or defend a legal claim.

  • Right to Data Portability: You have the right to request that we provide to you, or to a third party you designate, a copy of your personal data in a structured, commonly used, machine-readable format, when the processing is based on your consent or a contract with you and is carried out by automated means. This makes it easier for you to transfer your data to another service provider.

  • Right to Object: You have the right to object to our processing of your personal information in certain situations. For example, you can object to processing for direct marketing purposes at any time, and we will stop processing your data for that purpose. If we are processing your data based on legitimate interests, you can object if you feel it impacts your fundamental rights and freedoms.

  • Right to Withdraw Consent: If we rely on your consent to process personal data (such as for sending marketing emails), you have the right to withdraw that consent at any time. Withdrawing consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, and it will not affect processing of your data under other legal bases.

  • Right not to be subject to Automated Decisions: We do not use your personal data to make solely automated decisions (including profiling) that have legal or similarly significant effects on you. In the event we ever implement such processes, you would have the right not to be subject to a decision based solely on automated processing, and to request human review.

To exercise any of these rights, please contact us at contact@dyskinesiaa.com with your request. We may ask you to verify your identity before fulfilling the request (to ensure that we do not disclose data to the wrong person). We will respond to your request within one month, or inform you if we need an extension of time as permitted by law. Exercising your rights is free of charge, except that we may charge a reasonable fee or refuse to act on requests that are manifestly unfounded or excessive.

If you believe we have not handled your personal data properly or have infringed your rights, you also have the right to lodge a complaint with a supervisory data protection authority. Our lead supervisory authority in France is the CNIL (Commission Nationale de l’Informatique et des Libertés). You can contact the CNIL or your local EU data protection authority for further information or to file a complaint.

8. Children’s Privacy

Our website and services are not directed to children under the age of 16 (or the relevant minimum age in your jurisdiction for providing consent to data processing). We do not knowingly collect personal information from anyone under 16. If you are a parent or guardian and believe that a minor has provided us with personal information without your consent, please contact us. We will take steps to delete such information from our records if it is discovered.

9. International Transfers

As mentioned, your personal data may be stored and processed in countries outside of your own. Specifically, our site is hosted on Shopify’s servers which may be located in the United States or other countries, and some of our service providers (e.g., email or payment processors) may also operate from outside the European Economic Area. Whenever we transfer personal data internationally, we ensure it is protected by appropriate safeguards. For example, Shopify Inc. is a Canadian company and Canada is recognized by the European Commission as providing an adequate level of data protection for personal data transferred from the EU. For other transfers, we may use standard contractual clauses or rely on a service provider’s certification under frameworks like the EU-US Data Privacy Framework (if applicable) to ensure your data is protected. If you have questions about international data transfers, feel free to contact us.

10. Links to Other Sites

Our website may contain links to external websites or embedded content (for example, social media buttons, or links to articles). Clicking on those links may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements separately. This Privacy Policy applies only to personal data collected by our website and store.

11. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you on this page and/or by other means (for example, by a prominent notice on our homepage or via email, if appropriate) that the policy has been updated. By continuing to use our site or services after those changes become effective, you are deemed to have accepted the revised policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you may contact us at:

Email: contact@dyskinesiaa.com
Postal Address: DYSKINESIAA – Lyaz Studio, 25 rue Lénine, 94200 Ivry-sur-Seine, France

We will be happy to assist you with any privacy-related questions or issues. Your privacy is important to us, and we will do our best to address your inquiries in a timely and satisfactory manner.

Last updated: June 2025.

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